Shipping

Update: EU Shipping Currently Suspended due to COVID-19 Restrictions

Christmas 2020 Shipping Update!


This year the postal service will be under immense pressure with an unprecedented amount of mail being sent and received.

These are the recommended LAST POST dates are NOT GUARANTEED

These dates are provided by Royal Mail & they are a GENERAL GUIDE! 

If you are ordering from outside the UK please considering using the tracked service. 
LAST RECOMMENDED DAY FOR UK: FRIDAY 18TH DECEMBER
LAST RECOMMENDED DAY FOR INTERNATIONAL: FRIDAY 4TH DECEMBER

Orders placed after the 18th December that are not tracked will still be posted as normal however there may be a delay in receiving you order. 

COVID-19 UPDATE: 

Cosmokii is currently still OPEN and accepting orders. We are taking precautions by packing with disposable gloves. The postage method has minimal contact with people as they are packed and then dropped off. Due to this the current processing time is 3 working days. 

Currently, postage in the UK is still going however items will take longer to arrive. International buyers may need to check the status of their local postage service. International packages may take 2-4 weeks at the moment. 

For international buyers where are 2 shipping options, standard post or tracked shipping. Both are sent via Royal Mail. 

Shipping within the UK:

UK orders will be sent via Royal Mail 1st Class. The cost is dependant on the size and weight of your order. This service usually takes 1-3 working days from the date of your order being dispatched.

Shipping to Europe:

Orders being sent to Europe are sent via Royal Mail's International Standard service. The cost is dependant on the size and weight of your order. This service usually takes 10-15 working days from the date of your order being dispatched.

Please note: This is not trackable - if you think your order should have arrived and it hasn't please email: hello@cosmokii.com

Shipping Internationally:

Orders being sent to internationally are sent via Royal Mail's International Standard service. The cost is dependant on the size and weight of your order. This service usually takes 10-30 working days from the date of your order being dispatched.

Please note: This is not trackable - if you think your order should have arrived and it hasn't please email: hello@cosmokii.com

Returns

We hope you're super happy with your order, however if you're not & you would like to return something please do so within 30 days of receipt of your order. The items must be in all the original packaging and 'as new' condition and unworn. 

Please email hello@cosmokii.com and we can advise you further on this.